Keyboard Not Working on MacBook Pro, MacBook Air She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. Here is how: 7. If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! To get your keyboard working again, you simply have to disable Mouse Keys. Your mouse doesn't scroll up or down or side to side. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. how can i fix my wireless external keyboard of i mac . This website is founded by Serhat Kurt. If you're using Microsoft Windows 10 N, install the latest Media Feature Pack. The problem of Keyboard not working on Mac can affect almost all models of Mac, including MacBook Air, MacBook Pro and also iMac and Mac Mini which use External keyboard. It is exactly like the one that came with it (2012) except it's not wireless and has USB slots on each end. This will check for updates. Try the following tips: 4. This is not a common problem, but when it happens, either some or all keys stop working (depending on the situation), or features of the keyboard such as backlighting may not work. Please see that article on. A corrupted disk can also be the reason for the keyboard in your Mac not working. Turn on your Mac and quickly press Option, Command, P, and R keys together. Read further to … It is possible that your Keyboard is not properly connected to your computer. Solution 2: Adjust the Brightness of Keyboard. I tried the keyboard on my MacBook, which worked. There’s … Step 1: Open system preferences from the Apple menu. Switch the keyboard’s cable to another USB port on the same Mac, if possible. Your email address will not be published. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. I’m on a 2017 15″ MacBook Pro which only has the USB-C ports, and I’m using an older Apple keyboard which has the old USB plug, onto which I’ve added a converter to fit the USB-C port. It might sound too basic, but we often undermine the importance of a fresh start. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. He worked as a Senior Technology Director. If there is, try to remove it. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. Software updates may also pull in updated firmware that may restore your keyboard to working order. This time I can’t get it to recognise the keyboard at all (so far). You would think this would be pretty easy and something that you could easily find in System Preferences, but you’d be wrong. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. A malfunctioning Mac keyboard can be very disturbing. Some USB keyboards have batteries. Disable Filter Keys. Why Hasn't Apple Adopted USB-C for iPhone? Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. Macs are usually smooth-running machines. Step 1: Click the Apple icon at the upper left corner. It’s really annoying. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. Check the USB connections. My expertise also includes curating opinionated and honest editorials. Tilt your Mac at a 75-degree angle, so it’s not vertical. Thank you. Today, my Apple Magic Keyboard 2’s special function keys were suddenly stopped functioning. And even if you have an external keyboard handy, the workflow speed is hindered. If not this, you might find me surfing the web or listening to audiobooks. Did Safe Mode fix it? Ask Mac 911. Shop sensor switches and keyboard cases for your Mac. If your current macOS version is Mojave or later (e.g., Catalina): On your Mac, go to Apple menu > System Preferences > Software Update. If you can't use your mouse to scroll through a … Battery life on alkalines is in the order of 6 months plus, so there really isn’t any reason to use rechargeables. 2. The keys QAZ and shift keys stopped working my wired keyboard, The apple chat line was a complete waste of time, Apple should be ashamed of themselves for not fixing the problem. Which of the steps exactly? Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? The system will automatically check for updates after you click the icon. This article explains how you can fix when your Apple USB keyboard isn’t working as expected. Find the “com.apple.HIToolbox.plist” file. If a failure to register clicks is the problem for the trackpad not working on your Mac, you can disable Force Click. Follow the steps below: Shut down your Mac by choosing Shut Down from the Apple menu. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. If the keyboard was accidentally yanked out by your housekeeper or a pet, all keys would stop working. 3. Safe Mode can take up to 10 minutes so be patient. Here is how: 8. I suspect the computer doesn’t recognise the input from the keyboard, it may just not provide enough electrical signal or something like that. Keyboard & trackpad not working with my Macbook Air - FIXED :-) I've had the same problem on & off for years even through several system upgrades. Any battery that is providing low voltage or irregular current will result in … We previously wrote about this topic. Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. I am writing this from my 13-year-!old-wireless Mac keyboard. Check your keyboard batteries if applicable. Didn’t work for me and I have the EXACT same issue, nowhere can I find help, I have a 20 year old dell keyboard plugged into my modern MacBook because of these keys not working, I can’t afflrd the crazy expensive Mac support, and I’m shocked to not be able to find answers online for this issue, here’s someone with exact same issue, even same exact keys, but problem is still there. Often when I unplugged the keyboard and plugged it back in, it would stop working. When your computer restarts, test your keyboard again. Your email address will not be published. Your keyboard is the main mode of input. Disconnect all connected devices from your Mac. On my iMac the wired keyboard quit working—I checked the USB ports, which all worked. What you can do is to try replugging them one by one until you find the device that is causing the problem. The restart didn't work but as a last resort I tried the USB extension and to my surprise, the keyboard works again. This comment has been minimized. Buy online with fast, free shipping. Could Not Set Up Apple Pay, An error occurred while setting up Apple Pay, Fix, How to Fix iPhone Keypad not Working During Calls, What You Can Do with an Apple ID without an Apple Device, Your Computer was Restarted Because of a Problem: How to Fix Kernel Panic on Mac. Copy link Quote reply elvq commented Nov 22, 2020. Click on Trackpad and locate the Point & Click tab. Disks usually get bad sectors or get issues with data allocation during operation. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. Update your macOS. Select “Mouse & Trackpad” and look for an option called “Enable Mouse Keys” – uncheck this if it is … It’s obviously not a “User” caused problem but an in built fault.. A new key board … It may be possible that your automatic keyboard lighting may not be working (some Mac are stubborn and they do not respond appropriately to the external light), then you can disable the option to adjust the keyboard lighting automatically. Keep holding the keys for about 20 seconds. Kudos on finding this!! You can switch between your installed … Apple iOS Mac OS X Reports , Help and News, Last updated on March 1, 2020 By Serhat Kurt 8 Comments. Required fields are marked *. Well that's not exactly true, it works through a 4 port USB hub. https://www.igeeksblog.com/author/arshmeet/. Restarting your Mac may fix your issue. Click it to open. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. This is a new style Apple Keyboard with Numeric Keypad - English (USA). Do not press the Shift key. It was working sporadically before. i have problem in key e,d,c…. But it does work like a charm, so do try it without fail. Boot into Safe Mode. . If everything is clean and the keyboard still will not work … This is the Human Interface Toolbox settings file. Delete preference files. If you've replaced the batteries and checked the power, and the keys still don't work, then you should disconnect and reconnect your keyboard to the Mac. If you’d be so kind. By accessing the keyboard preferences and uncheck the option. Keep holding the Shift key until you see the login screen. Hold down the Option key and you will see the Library folder in the Go dropdown menu. 1. Then release the keys. If your Mac Mini or iMac keyboard is not working, and it's connected via USB, take the following steps to diagnose and solve the problem. I think that this fix will apply to any version of Mac OS X or macOS. Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. Install the latest Windows support software. All of these suggestions are hilarious……,exactly how do you suggest one holds down certain keys when the keyboard isn’t working?!?! In any case, restart your Mac normally. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. If your Apple keyboard works as expected in macOS but not in Windows, try these solutions: Install the latest Apple software updates for Windows. Obviously things like safe modest etc aren’t possible. To update your macOS, head over to System Preferences, and navigate to the Software Update section. There are a few possible issues that could lead to your MacBook keyboard not working. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. If you can use your Keyboard now the problem may be with one of the other devices. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. This website is not affiliated with Apple. mac pro, and imac. You will find below troubleshooting tips that you should try before taking your computer to Genius Bar. Also, try replacing the batteries. This website uses cookies. Restart your Mac. It is highly likely that this is a desktop computer. Apple suggests cleaning your keyboard with compressed air. Sign in to view. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Your preference file may be corrupt and deleting it may resolve your issue. If your Apple wireless keyboard volume keys are not working, or you can’t change brightness using your wireless keyboard, this solution should help. Then I read this blog. To update your macOS, head over to System Preferences, and navigate to the Software Update section. Get Magic Keyboards, trackpads and mice for Mac. The keys for volume, brightness, play/pause, would not work. Using macOS Switch between your installed languages. Now that you might have found the culprit let’s get to the next step. On your Mac, click the Finder icon in the Dock. We’ve compiled a list of the most commonly asked questions we get, and the answers to them: read our super FAQ to see if you’re covered. After that, check if the Mac keyboard backlight not working issue is solved or not. This is really easy. Unplug your keyboard and replug it into your Mac firmly and securely. Your Mac will restart. Open System Preferences > … Note: Before you reset the PRAM and SMC, make sure to take proper backup. If this is a Mac Notebook, the steps are a little different. Reset NVRAM or PRAM on your Mac. Now reconnect your keyboard and mouse back into your computer. Thanks so much for this man. You will have to control your backlighting by pressing F5 or … This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. Disconnect Smart Keyboard an Reconnect. Now start up your Mac by pressing the power button. Then finally I found out my problem. This is an important problem because you will not be able to use your Mac without a keyboard. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. Other macOS versions: Launch the App Store on your Mac and click Updates. $49.00 at the apple store. So, adjust the birghtness of the Keyboard with the following steps. Update your Mac. 5. Your keyboard may not be working because your operating system is not up to … In that case, repairing the disk may solve the problem. Filed Under: How to Tagged With: Keyboard, macOS, Wired. Also, no other external device should be connected to the Mac while you perform the process. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. , connected to my PC. Take a look at the back of your desktop computer and make sure that the keyboard is plugged into the iMac Switch to another USB port. There are chances that a bug is causing the issue or some setting has been mistakenly altered. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. Update the software on your Mac. But it does work like a charm, so do try it without fail. Anyway, maybe this info will help someone…, If your keyboard is usb try to clear the NVRAM as described it worked for me after the Latest Mac update. It is simple but effective. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. After each step please test to see if your keyboard is working: 1. While some users prefer the tactile feel of a solid mechanical keyboard, others opt for a streamlined and simple looks. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. Open the battery part of the keyboard and check to see if the batteries are placed correctly. did not working . 1. When you set the brightness of keyboards to 0, you may also encounter the keyboard backlight not working issue. I think Apple said they won’t support my old keyboard but I don’t want to spend a fortune on a new one, especially one that require batteries and to have Bluetooth on (draining the battery). This is a good set of options, thank you, but none have worked for me. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. If it is, resetting the SMC is very simple. Apple’s keyboards are known not to work well with rechargeable batteries as the voltage they supply is too irregular. Here is how: If you are still unable to use your USB keyboard, you may want to contact its manufacturer for support. This comment has … Restart your Mac in Safe Mode. So, resetting them could resolve the issue. When your computer is in Safe Mode, test your keyboard, is it working now? However, software and hardware related issues can arrive during use. If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. Here is how: 6. The Filter Keys setting in Windows 10 is known to cause problems with certain … Now restart your Mac and check if the keyboard is working fine. Is Fining Apple for Secretly Slowing iPhones Justified or Not? I need the number keys and USB ports. About three days ago my keyboard & trackpad were not working and I could not restore them. Turn on your Mac and quickly press and hold the Shift key. If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. Then, weirdly, it started working about 90% of the time for a month or two, then Apple pushed an OS update last night and it’s gone again. Remember to reset both as just resetting SMC alone won’t work. . Go to System Preferences. These can be a mouse, keyboard, printer, etc. The file stores keyboard default settings. This is troubleshooting for an external USB keyboard not working so it assumes your laptop keyboard is working fine to perform these steps…, this precedure does not mention specific to laptop, peoples also have mac mini. This is an important problem because you will not be able to use your Mac without a keyboard. And, in the tech world, Apple is the king of modern design. Reset the SMC of your Mac. To restart your Mac, click the Apple menu > Restart. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. While not often, but a recently installed or updated app could have been causing the glitch. Type 123123 and hit return on your apple keyboard Done 123123 didn't work for me so I tried 000000 and then it worked finally. If there is an update available, click the Update Now button. Try a Different USB Port Unplug your keyboard from the current USB port and try another one. Your USB port may be having a power-related problem and resetting the system management controller (SMC) can fix your problem with your keyboard. Uncheck the Force Click and haptic feedback option. After trying everything I could read about it I still had the problem. By navigating around this site you consent to cookies being stored on your machine. In case you don’t know how to do it, check out our detailed step-by-step guide for help. 1. Open the System Preferences app, then navigate to the Software Update section in the third row. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. Changed the Keyboard Preferences. Mac wired keyboard not working with new iMac. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. Your keyboard is the main mode of input. If an update is available, click on Upgrade Now to initiate the OS update. Repair the Disk of Your MacBook. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. Try replugging them one by one until you find the device that causing! You find the device has been running non-stop for a thorough clean, but we undermine. To contact its manufacturer for support, MacBooks feature a proprietary Apple keyboard. This from my 13-year-! old-wireless Mac keyboard step please test to see the... That case, repairing the disk may solve the problem disks usually get bad sectors get... Over half the keyboard in your Mac and iPhone user and holds a Ph.D. from the Apple...., Sad, Great or Worst Moments of tech Giant spray over half the keyboard or trackpad ’. 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